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100% Match

Customer Support Executive

Should be well versed in outbound & inbound calls. knowledge of working on e-commerce domain, market research, trouble shooting customer queries via phone & e-mails.Excellent communication skills -is a must along with ability to interact with customer & client.Should be comfortable working on night shifts( 9.00pm to 6.00am)

  • Date Posted:  13-Sep-2014
  • Experience Level:  2 to 3 yrs
  • Industry:  BPO/ITES
  • Functional Area :  ITES/BPO/KPO/Customer Services/Operations
  • Location:  Bangalore
  • Salary:  Not Specified
  • Job Type:  Permanent
100% Match

Customer Service Executive

Looking out for candidates with good communication and sound computer knowledge(MS Excel) for a well known German Client.Roles involve monitoring sales order and attending to the customers,coordinating with subsidiaries and suppliers.

  • Date Posted:  13-Aug-2014
  • Experience Level:  0 to 2 yrs
  • Industry:  Export/Import
  • Functional Area :  ITES/BPO/KPO/Customer Services/Operations
  • Location:  Navi Mumbai
  • Salary:  Not Specified
  • Job Type:  Permanent

Keywords:ms excel

100% Match

Technical Support- IEX

Hands on experience on IEXWorking knowledge and ability to configure IEX to receive ACD and RTA feeds as well as troubleshoot any discrepancies in ACD and RTA resultsUnderstanding of Workforce Management Call Center Operations roles, responsibilities and uses of IEXAbility to conduct training IEX training sessions with end-users face-to-face and via WebexExperience interacting with internal clients and vendor to resolve issues with the applicationExcellent verbal and written communication skills is a must

  • Date Posted:  06-Apr-2016
  • Experience Level:  2 to 5 yrs
  • Industry:  BPO/ITES
  • Functional Area :  ITES/BPO/KPO/Customer Services/Operations
  • Location:  Chennai
  • Salary:  Not Specified
  • Job Type:  Contract

Keywords:IEX RTA ACD